Frequently Asked Questions

Shopping & sizing

How do I choose the right size?

Please check our Size Guide and the measurements provided on the individual product page. Sizing can vary between styles.

Do co-ord sets include both pieces?

Check the product description for the exact pieces included in each set. Accessories shown in styling photographs may not be included.

Will the garment look exactly like the photos?

We aim to show our products accurately. Colours may appear slightly different depending on your screen and lighting. Refer to each product description for fabric and detailing.

Orders & delivery

Do you ship across India?

Available delivery destinations and shipping charges are shown during checkout.

Do you offer international shipping?

Please enter your delivery address at checkout to see whether your country is currently supported. Delivery charges and availability can vary by destination.

How long will my order take to arrive?

Delivery timing depends on the product and destination. Please check the shipping information provided at checkout or contact us before placing a time-sensitive order.

How can I contact Lume Label about my order?

Use our Contact Us page and include your order number where applicable.

Returns & care

Can I return or exchange an item?

Please review the current return and refund policy available on our store before ordering. Eligibility and conditions may vary.

How should I care for my outfit?

Always follow the care label and the instructions on the product page. Care requirements vary with fabric, embroidery and embellishments.